PRIVACY POLICY

Lima Escape Empreendimentos Turísticos, Lda. respects the personal privacy and confidentiality of the provided data, protecting the confidence of its clients.

Our privacy policy explains the personal data Lima Escape Empreendimentos Turísticos, Lda. collects from its clients, how the data is collected, to whom this data is disclosed and how this data is protected.

COLLECTED DATA

Lima Escape Empreendimentos Turísticos, Lda. collects data about its users, essential for its online bookings via form. The personal details include Name, Email and Phone Number. The collected data by Lima Escape Empreendimentos Turísticos, Lda. is used only in the strict context of tourist accommodation or tourist activities bookings and is not shared with any entity or organization other than those strictly involved in this process (i.e. provider of the contracted service), excluding entities empowered by law to do so.

Website usage information is collected by means of cookies.

HOW THE COLLECTED INFORMATION IS USED

Which data do we collect? We collect contact data as name, email, and phone number, essential for us to be able to carry out our activity which is to book tourist accommodations for our guests. In some cases, the IBAN will be required in for return of deposit.

When do we collect this data? We collect the data when a contact form or booking request is completed on our website or when we are contacted by email.

How do we use this information? We use this data to customize your experience, to contact you as part of your request, and to provide a solution that best meets your requirements. We only transfer this data within the strict scope of your request and the purpose of our activity.

How do we protect your data? Our website uses the highest standards against vulnerabilities such as firewalls and SSL certificates that encrypt all information. We also communicate only via professional Google emails.

What online payment methods are available? Currently, we only use a bank transfer payment method without providing any bank details.

PRIVACY POLICY PRINCIPLES

1. Consent – By completing a registration, contact, booking request or accommodation configuration you agree to the terms of use and privacy policy provided in this document. Any information can only be sent after giving consent, expressed by ticking a box on each of these forms.
2. Inquiry – All users of the website of Lima Escape Empreendimentos Turísticos, Lda. may request the information sending, regarding the data collected and how it was used.

You can request this information by calling the +351258588361 or by email on: geral@ima-escape.pt.

3. Opposition – Right of opposition means that the user allows Lima Escape Empreendimentos Turísticos, Lda. to keep the website usage data or send emails to info@lima-escape.pt but does not allow the transmission of data to any third party.
4. Database Access Control – Lima Escape Empreendimentos Turísticos, Lda. has appointed a person responsible for controlling access to data provided by the website users and booking data,

DATA SHARE

We always respect our customers’ right to privacy and do not collect any personal information without prior explicit consent. Our customers’ personal data will not be reused for other purposes, whether they are previously identified or have no relation to those purposes for which the data was initially collected.

LINKS TO THIRD-PARTY WEBSITES

The present links on this website may lead to other websites. This privacy notice applies to this website only. For information about third-party websites, refer to the privacy policy of the third-party website.

COOKIES

This website uses cookies. A cookie is a small text file that identifies your computer on our server. Cookies do not identify the individual user, only the computer which is used. Cookies are not used to collect personal information.

This website uses cookies to help determine the usefulness, interest, and the number of visitors of our website, which allow a faster and more efficient navigation, by removing the need to repeatedly enter the same information.

The use of cookies by this website will always require your prior consent.

ACCESS AND CORRECTION OF PERSONAL INFORMATION

If you have any questions or concerns, or if you want to update, delete, or change any personal information we have on file, or if you are concerned about how we handle any privacy matters, please contact us via email: info@lima-escape.pt

CLAIM

If you are not satisfied with the way your personal data is being handled, please, feel free to contact us at: info@lima-escape.pt

If you are not satisfied, it is your leagl right to submit a complaint directly to:

National Commission for Data Protection – CNPD

Rua de São Bento, nº 148, 3rd

1200-821 Lisbon

Tel: +351 213928400

Fax: +351 213976832

E-mail: geral@cnpd.pt

CHANGES TO PRIVACY POLICY

Lima Escape Empreendimentos Turísticos, Lda. reserves its right to carry out periodic changes to this privacy policy.

This version will be updated if any change is applied to this privacy policy and to the way we use your personal data.

Last update: 23.05.2018